HAZELTON'S Reviews
HAZELTON'S has an overall rating of 2.5 based on 227 reviews. Customer feedback on HAZELTON'S is mixed: HAZELTON'S reviewers highlight positive aspects like wide selection of gift baskets, timely delivery, excellent customer service, high-quality products, which strongly appeal to individuals looking for gift solutions, corporate clients, event planners, people seeking premium products. However, HAZELTON'S is often criticized for its higher price point, limited customization options, occasional delivery issues, website navigation challenges.
227 reviews
5 Stars
0
4 Stars
13
3 Stars
2
2 Stars
4
1 Star
14
How would you rate HAZELTON'S?
All HAZELTON'S Reviews (227)
Ada_McKenna
July 01, 2026
"Spent $200, Received Moldy Rotten Fruit and Flowers"
We spent $200 to have a fruit and flowers basket delivered on a very specific date. Not only did the basket arrive five days late, this company sent fresh food and flowers through the post office. Who does that? The chocolate was melted to a puddle. The brie cheese, fruit and flowers are moldy and rotten. The smell was horrendous. The entire package had to be thrown away upon arrival. And to add insult to injury, the company refuses to make good on their products. They denied a refund, a partial refund and they were incredibly rude about it. Save your money, go elsewhere.
0
Reply
DarrylBegay
May 23, 2026
"Wouldn’t recommend Hazeltons"
Not gonna lie, I was disappointed with my experience. The order just didn’t feel worth the money, and everything ended up being more of a hassle than it should’ve been. I wouldn’t use hazeltons.ca again, and I wouldn’t recommend it to anyone.
0
Reply
kathy.Szaflarski
May 17, 2026
"Missing items and a lot of back and forth"
My Hazeltons basket showed up with a few items missing, and getting it sorted wasn’t as easy as I hoped. I had to send a few emails and felt like I was being passed around before someone finally dealt with it. They did refund me in the end, which I appreciated, but the whole process was slow and more stressful than it needed to be.
0
Reply
Robert_heefner96
May 17, 2026
"Frustrating to Shop Around"
I had a frustrating time trying to find what I needed. The pages loaded slower than I expected, and the checkout process wasn’t very clear, so I ended up second-guessing a few steps. It wasn’t the worst experience ever, but when I reached out for help, the support reply felt kind of copy-pasted and didn’t really address what I was asking. Overall, it just made the whole thing more annoying than it needed to be.
0
Reply
Heather.lawson
May 06, 2026
"Showed Up Right When It Was Supposed To"
My order arrived on time, that was the main thing I cared about. No weird delay, no missing package situation, no having to refresh the tracking every five minutes, no waiting around all day wondering if it got lost somewhere. It just showed up when it said it would, which I always appreciate. Everything was straightforward, kind of like when a delivery actually lands on your porch, the box isn’t beat up, the timing works out, and you don’t have to contact customer service at all. Good overall.
0
Reply
Jorge-hine
April 09, 2026
"Quick and Easy Help"
They got back to me fast and took care of what I needed without any real hassle. Nothing about the experience felt off to me, and my gut says they’re reliable enough if you need quick help...
0
Reply
hello_william198
April 08, 2026
"No response after multiple emails"
I’ve emailed support twice now, even checked my inbox and receipt email for any updates, but I still haven’t gotten a reply. It’s frustrating when you’re just trying to get a simple answer and hear nothing back
0
Reply
alejandra1975
April 06, 2026
"I got way too excited about being able…"
I got way too excited about being able to swap a few items and toss in extra stuff to the basket — like, why did that feel so satisfying? The site was mostly easy to use, though a couple of the options felt weirdly hidden, like I was on a tiny digital scavenger hunt. But overall, I’m happy with it and would definitely use it again.
0
Reply
jean1988
March 27, 2026
"Fresh Fruit, Decent Chocolate"
The fruit was really fresh and tasty, which I appreciated. The chocolate was okay too, though it didn’t stand out quite as much as I hoped. Overall, still a nice treat.
0
Reply
hello_vickie589
March 09, 2026
"so the gift ended up arriving…"
so the gift ended up arriving after Christmas, which was frustrating since it was meant for the holiday. Customer service did reply, but there wasn’t really much they could do at that point. The basket itself was fine, just disappointing timing...
0
Reply
william-Delacruz
March 04, 2026
"Nice basket, but the tracking was annoying"
I ordered a gift basket for my sister and she was really happy with it, so that part was great. Checkout was easy, and it did arrive on the day I chose. My only real complaint is the tracking, it just didn’t update fast enough, and I kept checking it and feeling like nothing was changing. The tracking could definitely be better, because that part was kind of frustrating. Still, the basket was nice and I’d probably use hazeltons again.
0
Reply
anna_Harrison01
February 28, 2026
"A rocky start, but they made it right"
My first impression wasn’t the best because the basket I received had an issue, but they handled it well. I had to send one extra email, but they arranged a replacement quickly and got it sorted. In the end, I’m happy with how everything turned out.
0
Reply
annmeyers6288
February 27, 2026
"I paid for same-day delivery, but it ended…"
I paid for same-day delivery, but it ended up showing up the next day and I didn’t really get a clear update about what was going on. I had to keep checking in with support, which was annoying, and by the time it arrived, it had basically messed up the whole gift situation. I probably wouldn’t order from Hazelton’s again if I needed something to arrive on a specific day.
0
Reply
hello_william582
February 21, 2026
"I messaged them about my order and they…"
I messaged them about my order and they got back to me fast, which felt like a miracle because I was already spiraling a little. They kept me updated along the way, so I wasn’t left wondering if my package had vanished into another dimension. One of the messages was a bit confusing, but nothing too dramatic. Overall, communication was solid and easy enough.
0
Reply
andrea_Coffin90
February 18, 2026
"Decent baskets, but kind of a headache"
I used Hazeltons for a few client gifts it was just okay. The baskets looked nice enough online, but a couple showed up later than expected, which is awkward when you’re trying to look professional for business. I also didn’t get clear updates and had to keep checking on things myself like some kind of delivery detective. For personal gifts, maybe they’re fine, but for corporate gifting, these guys need to get it together. I need something reliable and low-hassle, not a bunch of nonsense.
0
Reply
hello_william259
February 14, 2026
"Still Waiting and Starting to Get Frustrated"
I’m still waiting and I’m not impressed. I was kind of in a hurry when I placed the order, so the delay is frustrating. I expected things to move faster, and so far the experience hasn’t been great
0
Reply
EarlBailey_07
February 14, 2026
"Something Felt Off"
I don’t want to jump to conclusions, but reading between the lines, the whole thing just felt a little shady to me. There were a few details that didn’t quite add up, and it left me feeling unsure about trusting it
0
Reply
MALAVE
February 13, 2026
"One of the items showed up…"
One of the items showed up damaged, which was a bit annoying at first. I emailed them a few pictures, and after that they sent out a replacement. Not much else to say, really… these things happen sometimes, I guess. Overall, fair enough.
0
Reply
John-cox
February 11, 2026
"Tracking was a total joke"
The tracking was completely useless and never matched what was actually happening. whoever set this up must be a clown, because it gave me wrong info the whole time.
0
Reply
alberto.Devilla
January 17, 2026
"Order was right, just a little late"
Everything I got was basically what I ordered, so no real issue there. It just showed up a bit later than I expected, which was kinda annoying, but overall it was fine.
0
Reply
Have a question about HAZELTON'S?
Log in to ask your HAZELTON'S question!
Customer Reviews
Ask a Question
